We want you to be happy with your purchase. If you are not completely satisfied, you can return the books/materials to us and we will either replace it, or credit your account, subject to the below terms:
- The books/materials are undamaged and unused,
- You log a return by contacting Molteno within 30 days of delivery to you or collection by you of the unwanted product.
Note: Clients are required to cover the extra delivery cost/s associated with the return/exchange of the books/materials provided that the original conditions of the order where met. If we accidentally delivered the wrong order to you, please notify us and we will collect the books/materials from you at no charge. Once we have validated your return, we will at your choice deliver the correct books/materials to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return.